P&L Manager

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Access restricted to CION BPO staff only.

Total Revenue
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Agent Costs (TCE)
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Overhead Costs
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Net Profit / Loss
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Gross Margin
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Headcount
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Active agents
Avg Salary
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Per agent / month
Avg GM per Agent
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(Turnover โˆ’ TCE) รท headcount
Overhead % of Revenue
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Lower is better
Break-Even Revenue
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Total UIF
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Employee contributions
Total SDL
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Skills Dev. Levy (1%)

๐Ÿ“ˆ Client Performance

ClientAgentsTurnover (GBP)Agent Cost (GBP)Gross MarginGM %Rev / HeadCost / Head

๐Ÿข Overhead by Category

๐Ÿ’ง P&L Waterfall (GBP)

P&L Report

AGENT TOTALSGross PayUIFSDLTCE (GBP)Turnover (GBP)Gross Margin (GBP)GM %
DescriptionCategoryAmount

Clients

NameStatusActions

Agents / Employees

#ClientNameGross PayUIFSDLTCEActions

Contract Values (GBP)

Enter the recurring monthly contract value per client. ZAR equivalent shown live at current rate.

ClientContract Value (GBP)โ‰ˆ ZAR

Recurring Overhead Costs

All amounts in ZAR. GBP equivalent is calculated live using the current exchange rate.

DescriptionCategoryAmountActiveActions

๐Ÿ’ฐ Working Capital Calculator

Based on monthly turnover. Pre-filled from current total contract values.

How it works

Turnover โ‰ค ยฃ20,000โ†’ ยฃ20,000 working capital required
ยฃ20,000 โ€“ ยฃ100,000โ†’ slides linearly from ยฃ20,000 down to ยฃ0
Turnover = ยฃ100,000โ†’ ยฃ0 (break-even, no capital needed)
ยฃ100,000 โ€“ ยฃ200,000โ†’ capital repayment, slides from ยฃ0 to โˆ’ยฃ20,000